Help Center

Find answers to common questions and get support

Getting Started

Welcome to GMR Digital! We're here to help you succeed with our digital products. This help center provides answers to frequently asked questions and guides to get you started.

Product Support

For technical support with our templates and tools, please contact us at:

  • Email: support@gmrafi.com.bd
  • Response time: Within 24-48 hours

Download Issues

If you're having trouble downloading your purchased products:

  1. Check your email for the download link
  2. Ensure you're logged into the correct account
  3. Try a different browser or device
  4. Contact support if issues persist

Technical Requirements

Our products are compatible with:

  • Microsoft Office 2016 or later
  • Google Workspace
  • SPSS 20 or later (for analytics templates)
  • Modern web browsers for online tools

Contact Information

For additional help, reach out to our team:

  • General Support: support@gmrafi.com.bd
  • Refunds: refunds@gmrafi.com.bd
  • Business Inquiries: contact@gmrafi.com.bd

Need Immediate Help?

For urgent issues, please include "URGENT" in your email subject line. We'll prioritize your request and respond as quickly as possible.